Customers in Japan December 14 2012, 0 Comments
We typically have the 3-pc and 9-pc Kokeshi Nativity Sets in stock in Japan and are able to ship within Japan using the Japan post. Unfortunately, the website doesn't know that and when you try to order and use your Japan address, the website automatically charges you international shipping rates. We don't like that and we know you don't either! So, we handle it two ways: if you do order from the website, we will refund a portion of your shipping fees. OR~ you can send us a note on the contact us and we will personally help you with your order. It works, we do it all the time. That way you can receive a beautiful 3-pc or 9-pc Kokeshi Nativity Set and pay a minimal Japan post shipping charge.
We appreciate your business and want you to have a great shopping experience with Kokeshi Designs. We are shoppers too and know how important customer service is to us. If you have any questions, or need help just let us know. Thanks!